viaOne is currently undergoing scheduled maintenance.


We apologize for any inconvenience. viaOne is currently undergoing scheduled maintenance and will be unavailable until .

To report a new Disability Claim or Leave Case or to add time to an existing leave claim during the maintenance period, please call the Sedgwick Customer Service Center using your company’s designated Toll Free Number to reach the Service Center.

As a service to our clients, viaOne product support is available via e-mail at the following address:HELP@sedgwickcms.com. Please include your phone number along with a description of your needs in the body of your e-mail.

Sedgwick CMS Support is also available by phone from 7:00 a.m. - 9:00 p.m. CST and by beeper from 9:00 pm - 7:00 a.m. CST.

Please feel free to call us at the following numbers and times:

Sedgwick CMS Support - Available from 7:00 a.m. - 9:00 p.m. CST

Toll-free Number (866)647-7610

Local Number (901)415-7800